It drives who we are and everything we do, emphasizing our passion to empower both people and the lasting institutions they build. As a company, we are steadfast in our mission to empower every person and every organization on the planet to achieve more. Our mission is enduring. It is in times like these that our ability to stay true to Microsoft’s mission and corporate purpose is of the utmost importance. Amid this disruption, what’s clear is that we have a once-in-a-generation opportunity to harness digital technology to define the world we want to live in. But helplessness is corrosive to hope, and hope plus work is what is required. It is easy to fall prey to pessimism, or the sense that we individually or as a company can’t make a difference.
While the start of a new decade typically brings hope, we quickly saw the world come to a near standstill in 2020, confronted by compounding crises: a public health and economic crisis, persistent issues of systemic racial injustice and inequity, and the devastating effects of climate change. Dear shareholders, colleagues, customers, and partners:
